Account Manager

May 11, 2024

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Job Description

Job Title:
Account Manager

Job Description
We are looking for an Account Manager to join our team. Today.
At Concentrix, we aim to find and grow people like you! Imagine being able to partner with global technology leaders in a company that cares about your professional growth, your success, and your community. Our global staff have devoted their careers to ensuring every customer experience is exceptional. So naturally, we’re committed to making Concentrix the best place to grow a career, too.
We are Concentrix’s B2B Sales Services Division. Working at Concentrix, you will be a part of an engaging and entrepreneurial team where you can reimagine the boundaries of your career, all while working remote. We are dedicated to creating success for our clients, the communities around us, and each other. All of this is possible because of the talent you have to offer. At Concentrix, you can Own Your Future!
You Will:
? Ensure that client’s customers are satisfied with our client’s services and resolve escalated issues
? Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
? Evaluate our client’s customer needs and propose potential solutions
? Be a single contact for our client’s customer
? Use data to fix customer concerns/roadblocks prohibiting satisfaction
? Manage external competitive pressures and handle objections
? Work with multiple partners, building relationships with decision-makers at all levels
? Manage sales territory and achieving monthly quotas
? Negotiate in tough situations
? Identify risk and barriers to success; develop contingency plans
? Identify opportunities for additional product or service sales
? Use data to help influence buying/renewal process
? Work with a team and report directly to a Sales Manager
USA Nashville – 621 Mainstream Drive
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
? English
? Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here

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