Closing Expert

May 14, 2024

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Job Description

Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour ALL ABOUT TARGET As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America’s leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together. ALL ABOUT CLOSING The Closing team continues the momentum from the team?s day of hard work to finish strong; they take care of the guest until the doors close each night. They prioritize through the eyes of the guest, have a deep understanding of each leader?s vision for their business, and have fun with the team… while nailing closing routines. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Closing Expert can provide you with the skills and experience of: Guest service fundamentals and experience building a guest-first culture across the store Retail business fundamentals: department sales trends, pricing and promotion strategies, inventory management, process efficiency and improvement Supporting daily/weekly workload to support business priorities and deliver on sales goals Promoting and engaging around various benefits, offerings and services Communicating and interact with guests to build an inclusive guest experience Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns Ability to adapt to different guest interactions and situations As a Closing Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which includes asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we?re happy they chose to shop at Target Consistently execute closing routines to deliver a clean and organized store Support business area teams in completing closing tasks as dictated by daily priorities and guest traffic Support consistency in closing experience and routines in partnership with the Closing Team Leader or ETL Work in all departments to ensure sales floor is full, zoned and in stock for guests Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks Operate powered equipment safely and only if certified Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices. Support guest services such as back-up cashier, order pick up (OPU), Drive-up (DU) Orders and Returns, and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties as assigned WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited?. We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you?. That?s why we love working at Target Stocking, Setting and Selling Target products sounds like your thing? That?s the core of what we do You aren?t looking for Monday thru Friday job where you are at a computer all day? We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a Closing Expert. But there are a few skills you should have from the get-go: Welcoming and helpful attitude toward guests and other team members Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work both independently and with a team Resolve guest questions quickly on the spot Willing to educate guests and engage around products and services Attention to detail and follow multi-step processes Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations as needed Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. Ability to remain mobile for the duration of a scheduled shift (shift length may vary). Find competitive benefits from financial and education to well-being and beyond at Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information. Target is one of the world?s most recognized brands and one of America?s leading retailers. We make Target our guests? preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop. We’ll contact you if you’re selected for next steps. In the meantime, follow us at A Bullseye View for the latest news. Our Benefits We care about and invest in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at

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