Customer Service Associate (Remote in Kentucky)

May 9, 2024

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Job Description

Overview:** Chewy, America’s #1 pet pharmacy, is seeking a Customer Service Associate to join our amazing team! As a remote employee, you will be part of a team that is dedicated to delivering an exceptional, memorable, and reliable experience for pet parents, every time! **Responsibilities:**
? Engage directly with pharmacy customers who contact Chewy for a variety of topics, primarily via… inbound calls and other communication platforms. * Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues. * Go above and beyond to “wow” our customers by engaging with them, thinking critically, and providing solutions while adhering to high safety and regulatory standards. **Qualifications:**
? 1-2 years working in a customer-focused environment
? Excellent communication skills
? Ability to multi-task and think critically
? Flexibility to shift schedule and work overtime as needed
? Must be able to pass background check for KY Rx Tech license
? Show up committed to being your best! **Benefits:**
? Competitive pay and benefits
? A supportive culture that values your skills and contributions
? Opportunities for growth and development
? Recognition for your commitment and hard work
? A commitment to equal opportunity and diversity and inclusion

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