Customer Service Representative

May 9, 2024

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Job Description

? Looking For An Amazing Remote or Work From Home Opportunity!!!* Your next good thing is right here. At Arsenault Professional & Industrial, were all about helping you discover whats next in your career. And we just so happen to be seeking Customer Service Representatives to work
? Remotely *for a Fortune 500 company in the global healthcare industry in New York City, NY. If this sounds like the… right fit for you, read on and apply!
? Why you should apply to be a Customer Service Representative:*
? Position is Temp-to-Hire with opportunity for growth
? 1st shift, 8:00am-5:00pm or 9:00am-6:00pm, Monday-Friday
? Pay rate is competitive at $20.00 per hour
/ Weekly Pay
? Full benefits package offered upon permanent hire
? Handling all incoming issues and resolves them using smart customer-focused decision-making skills.
? Acting as a liaison between the warehouse, office, and customer; research, resolve, and track customer issues regarding service failure, product returns, incorrect shipments, etc.
? Following up on all outstanding tasks to ensure completion and provides updates to customer as needed.
? Anticipating, and where appropriate, mitigating any issues before they can negatively impact the customer experience.
? Assisting hospitals with product conversions and special reporting needs.
? Responding quickly and professionally to customer telephone questions and concerns
? This job might be an outstanding fit if you:*
? Possess excellent communication skills and the ability to practice proper phone and e-mail etiquette
? Have previous customer service experience and comfortable with sitting in front of the computer for majority of your shift
? Have working knowledge of Microsoft Office and comfortable training in Salesforce
? Have basic skills with moderate level of proficiency and can consult with senior peers on non-complex projects.
? Have a High School Diploma or GED Why Arsenault? There are a lot of Customer Service positions out there. We’re dedicated to finding the very best options for you. Our industrial staffing experts are laser-focused on opportunities with competitive pay, safe work environments, and cultures that recognize your value.
? About Arsenault* Connecting great people with great companies is what we do best! Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a Customer Service Representative today!
Get a complete career fit with Arsenault.
Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Arsenault
At Arsenault, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Arsenault Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Arsenault, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Arsenaults Human Resource Knowledge Center

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