Dispatcher I (3rd Shift) — Remote | WFH

May 9, 2024

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Job Description

Are you ready to embark on a rewarding career journey from the comfort of your home? We’re seeking enthusiastic individuals to join our team as Remote Dispatchers. No need to worry about the daily commute – you can work remotely from anywhere within our specified territories.
Why Choose Us…
Work-Life Balance: Say goodbye to the traditional 9-5 grind. Enjoy a flexible full-time schedule with third-shift opportunities and weekends as needed.
Home Office Setup: We’ve got you covered! You’ll receive all the necessary equipment to set up your home office for success.
Paid Time Off: Dive into your work knowing you’ll also have time to recharge. Enjoy six paid company holidays, two floating holidays, and over three weeks of paid time off, in addition to paid holidays.
Growth Opportunities: Your career path is in your hands. We offer company-wide mobility opportunities to help you reach your professional goals.
What We Offer
Competitive Compensation: Receive a competitive hourly rate plus a monthly incentive program to recognize your hard work.
Comprehensive Benefits: We’ve got you covered with a range of benefits, including 401(k) matching, medical, dental, vision, and prescription coverage, as well as free life insurance.
Membership Benefits: Get exclusive perks with a free AAA membership, including auto repair discounts, travel benefits, and merchandise discounts.
Training and Development: Start your journey with us on the right foot with paid virtual training and ongoing support to help you succeed.
Responsibilities
Customer Assistance: Be the voice of assistance for our valued members. Answer inbound calls, provide updates, and assist with roadside assistance requests.
Communication: Liaise with service providers to ensure timely assistance for our members. Prioritize requests and monitor progress to ensure efficient resolution.
Documentation: Maintain thorough and accurate documentation of service requests and member interactions to ensure a seamless experience.
Employment Type: Full-Time

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